nami55Privacy Policy

This page describes what we collect when you use nami55 and how we keep that data protected. We collect personal information only to verify your identity, process payments, and provide customer support. We don't sell your data to third parties, and we don't share it beyond what's necessary for legal compliance and safe platform operation.

Our nami55 platform operates across multiple jurisdictions where local law permits. Your data may be stored on servers outside your country, though we apply the same protection standards regardless of server location. This policy explains your rights, how you can access or delete your information, and how to contact us if you have privacy questions.

By creating an account on nami55, you agree to this privacy policy. If you don't agree with any part of it, you should not register or use our platform.

What we collect on our nami55 platform

We collect information in several categories. First, identity data: your legal name, date of birth, government ID number (KTP, passport, or driver's licence), email address, and phone number. Second, financial data: the payment methods you link to your account (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account numbers for mobile banking, local payment, online payment, e-wallet), and transaction history (amounts, dates, withdrawal requests). Third, behavioral data: your game selections, bet amounts, session timestamps, and account-login history. We don't collect biometric data beyond the selfie photo you upload during KYC verification, which we use only to verify your identity and then delete after retention requirements are met.

We also collect technical data: your IP address, device type (Android or iOS), app version, and browsing behavior within nami55. This helps us troubleshoot technical issues and optimize app performance. We use cookies and similar tracking technologies to remember your login session and preferences (language, theme, bet-size defaults). These cookies are stored locally on your device and don't track you across external websites.

Optional data: We ask for optional information during account setup (address, employment sector). Providing it is voluntary and doesn't affect your access to nami55. If you decline, your account still functions fully.

How we use your data on nami55

We use identity data to verify you're eligible to use nami55 (adult age, legal name match) and to prevent duplicate accounts and fraud. Financial data helps us process deposits and withdrawals and comply with anti-money-laundering regulations. Behavioral data helps us detect unusual account activity (sudden large bets, rapid withdrawals) that might signal fraud or account takeover. Technical data helps us maintain platform uptime, troubleshoot app crashes, and optimize streaming quality for live-dealer tables and mobile performance.

We don't use your data for direct marketing without your consent. We don't sell your information to third parties for profit. We do share data with our payment processors (to settle mobile banking, local payment, online payment transactions), our compliance partner (to verify KYC documents), and our cloud-hosting provider (to store account records). All third parties sign agreements requiring them to protect your data to the same standard we do.

Data storage and security on nami55

Our nami55 servers are located outside Indonesia in certified data centres. This means your account data, game history, and payment information are stored on servers in other jurisdictions, which may be subject to foreign laws. We apply industry-standard encryption (TLS 1.2 or higher) to all data in transit—between your phone and our servers. At rest, we encrypt sensitive fields (passwords, payment method tokens) using AES-256 encryption. We store passwords as salted hashes, not plaintext, so even our engineers can't see your password.

Your KYC documents (ID photos, selfies) are stored in a separate secure vault and accessed only by our compliance team during verification. Once verified and retention requirements are met (typically five to seven years), these images are permanently deleted. We don't use them for any other purpose—no facial recognition, no database of player faces, no cross-referencing with external databases.

Your rights regarding data on nami55

You have the right to request access to all personal data we hold about you. We'll provide a copy of your information in a machine-readable format within thirty days of your request. You also have the right to request correction of inaccurate data (for example, if your registered name is misspelled). We'll correct it promptly and notify our payment processors if needed.

You can request deletion of your account and associated data. Once deleted, we retain only what's legally required (typically transaction records for five to seven years for anti-money-laundering purposes). We'll remove your personal identity details, payment methods, and behavioral history from our active systems. To exercise any of these rights, contact our support team via in-app Help or email, and we'll guide you through the process.

Data retention: We retain account data while your account is active. After deletion, we keep transaction records for five to seven years as required by law.
Third-party processors: We share data only with payment processors, compliance verifiers, and cloud hosts. They're bound by contractual data-protection obligations.
Encryption standard: We use TLS 1.2+ for data in transit and AES-256 for sensitive fields at rest.
Cookie policy: Our cookies store your session and preferences locally on your device. You can disable them in your browser; this may affect app functionality.

Children and data privacy on nami55

We don't knowingly collect data from minors. Our terms of service require you to be an adult under your jurisdiction's law. If we discover an account belongs to a minor, we'll delete that account and associated data immediately. If you believe a child has opened a nami55 account, contact us at our support channels, and we'll investigate and remove the account.

Changes to our nami55 privacy policy

We may update this policy from time to time. Material changes will be communicated via email at least thirty days in advance. Your continued use of nami55 after the notice period constitutes acceptance of the updated policy. If you disagree with changes, you can delete your account and request data removal.

Contact us about privacy at nami55

If you have questions about our privacy practices, want to access your data, or wish to report a privacy concern, contact our support team. Use the in-app Help button, email our support address, or fill out the contact form on our website. We aim to respond to privacy requests within one business day. Our team will clarify how we handle your information and help you exercise your rights.

We also maintain a Data Protection Officer who oversees compliance with applicable privacy laws. If you believe nami55 has violated your privacy rights, you can escalate your concern to our Data Protection Officer via email, and we'll investigate and respond within seven days.

We collect identity, financial, behavioral, and technical data to operate nami55 fairly and securely.
We don't sell your data to third parties or use it for unsolicited marketing.
Your data is encrypted in transit and at rest using industry-standard protocols.
You can request access, correction, or deletion of your data anytime.
Our servers may be located outside your jurisdiction, but we apply equal protection standards.
We retain transaction records for five to seven years as required by law; personal data is deleted upon request.

Cookies and tracking on our nami55 platform

We use cookies to store your login session and app preferences (language, dark/light theme, recent bet sizes). These are session cookies—they expire when you close the app or log out. We don't use cookies to track your activity across external websites or to build a profile of your browsing habits outside nami55. If you disable cookies in your browser, you can still use nami55, though you'll need to log in more frequently.

Our nami55 app also uses analytics to track crash rates, feature usage, and app performance. This data is anonymized (not linked to your identity) and helps us prioritize bug fixes and feature improvements. If you prefer to opt out of analytics, contact our support team, and we'll disable analytics for your account.

International data transfers and jurisdiction

Our servers are located outside Indonesia, which means your data crosses international borders. This may expose your data to foreign laws that differ from Indonesian privacy standards. By using nami55, you consent to international transfer and storage of your data. We've selected hosting providers in jurisdictions with strong data-protection standards, and we apply encryption and access controls equivalent to Indonesian legal requirements.

If you're concerned about international data transfer, you can request that we delete your account and data. We'll comply with your deletion request within thirty days, subject to legal retention requirements for transaction records.

Data breach notification on nami55

In the unlikely event of a data breach affecting nami55 accounts, we'll notify affected users within forty-eight hours via email and in-app alert. We'll describe what data was accessed, what steps we've taken to contain the breach, and what you should do to protect yourself (change your password, monitor your linked payment accounts). We'll also report the breach to relevant regulatory authorities as required by law.

We maintain incident-response plans and regularly test our security through third-party audits. While no system is completely breach-proof, we've invested in protection measures to make unauthorized access difficult and expensive.

Third-party integrations at nami55

nami55 integrates with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and compliance-verification services. When you deposit via mobile banking or another e-wallet, local payment collects your transaction data per their own privacy policy. We don't control how online payment handles that data, though we require them to comply with Indonesian data-protection standards. Similarly, our KYC verification partner collects your ID photos and cross-references them against government databases. They're bound by contract to delete your images after verification and retention periods expire.

We don't allow third parties to collect or use your data beyond what's necessary for these specific functions. We don't share your nami55 account balance, game history, or bet patterns with any external services.

Jurisdiction and applicable law

This privacy policy is governed by Indonesian law to the extent applicable to nami55's operations. However, because our servers are international, your data may also be subject to the laws of the jurisdictions where our servers are hosted. In case of conflict, we'll apply the stricter standard (for example, if a foreign law requires longer data retention, we'll comply).

If you have a privacy dispute with nami55, we encourage you to contact our support team first. If informal resolution fails, you may pursue legal remedies through Indonesian courts (Jakarta, Surabaya, or other relevant regional courts) or through your home jurisdiction's consumer-protection authority.